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Neon Pricing

Neon supports nonprofits in all stages of their development with database and website solutions. Our flexible packages and pricing are curated with your organization’s needs in mind.

Photo: #WOCinTech Chat

  • System users
  • Online forms
  • Live group training
  • Ticket support
  • Features
  • Pricing
  • API
  • Live chat support
  • Visual phone support
  • Essentials
    $50 /mo
    • Unlimited system users
    • Unlimited online forms
    • Live group training
    • Unlimited ticket support
    • Fundraising or Membership CRM
    • Based on # constituent records
    • Open API access
    • Live chat not included
    •  Visual phone support not included
  • Empower
    $200 /mo
    • Unlimited system users
    • Unlimited online forms
    •  Live group training
    • Unlimited ticket support
    • All features
    • Based on # constituent records
    • Open API access
    • Live chat included
    •  Visual phone support included

Best-in-class database options to fit your needs:

All NeonCRM packages come with email & letter communications, full reporting functionality, and volunteer projects & hour tracking. Need help figuring out which package is right for you? View our recommendations below, or reach out to speak to a Nonprofit Sales Consultant today!

Just getting started?

ESSENTIALS LIGHT

Everything you need to build the best possible foundation for growth: fundraising module, email communications, full reporting suite, and volunteer management features.

Best for you if:
You’re a newer nonprofit organizations with less than 500 records and limited staff.

Essentials Light

Starting at

$49

per month


New Organizations, Startup Needs

Includes…

  • Email Marketing
  • Fundraising Module
  • Easy Reporting
  • Volunteer Management

Payment Processing with NeonPay

  • 2.9% nonprofit rate + $.30 per transaction
  • +1% for AMEX

Ready to take the next step?

ESSENTIALS

Full features to support your organization’s growth, PLUS one additional add-on feature. You’ll also get the ability to build out events and provide your constituents with their very own login portal.

Best for you if:
You’re an organization with 1,000-15,000 records, that is looking for a CRM that help you build MORE capacity.

Essentials

Starting at

$99

per month


Small Organizations, Basic Needs

Everything in Essentials Light PLUS…

  • Unlimited Events
  • Email Marketing
  • Automated Receipting
  • Easy Reporting
  • Constituent Login Portal
  • Volunteer Management

Payment Processing with NeonPay

  • 2.9% nonprofit rate + $.30 per transaction
  • +1% for AMEX

Need powerful features to increase your impact?

IMPACT

Everything in Essentials PLUS extra tools to kickstart P2P fundraising, manage members, integrate with Quickbooks, build surveys, and store essential documents.

Best for you if:

You need advanced features like peer-to-peer fundraising, custom survey builders, workflows, and QuickBooks integration.

Impact

Starting at

$149

per month


Growing Organizations,
Growing Needs

Everything in Essentials PLUS…

  • Fundraising AND Membership
  • Peer-to-Peer Fundraising
  • Online Store
  • Quickbooks Integration
  • 5 Workflows
  • Custom Survey Builder
  • Document Center

Payment Processing with NeonPay

  • 2.9% nonprofit rate + $.30 per transaction
  • +1% for AMEX

Looking for a best-in-class solution with high touch support?

EMPOWER

Premium support & services and on-demand training plus access to advanced feature sets and front end tools like website templates built to take your organization to the next level. 

Best for you if:
You want premium training and support
You need DonorSearch for major gifts

Empower

Starting at

$299

per month


Established Organizations,
Premium Needs

Everything in Impact PLUS…

  • Wealth Screening
  • Online Chat & Phone Support
  • On-demand Training
  • 30 Day Import Review
  • 1 Web Template Copy
  • Radius Searching

Payment Processing with NeonPay

  • 2.9% nonprofit rate + $.30 per transaction
  • +1% for AMEX

Looking for an enterprise solution committed to helping your organization increase impact?

The Neon One ecosystem has helped nonprofits raise over $10 billion dollars to date. NeonCRM is the flagship database and was built to drive success for your nonprofit. Its highly advanced feature set, open API, integrations with top SaaS companies, white glove customer service, and custom programming capabilities make it a leader in the nonprofit software space. Consider NeonCRM as your enterprise solution.

Core Nonprofit CRM Features

All Systems Include
Unlimited Users • Unlimited Forms • Unlimited Custom Fields • Unlimited Ticket Support • Dashboards & KPIs • Volunteer Management • Open API • Google Analytics • Mobile-Responsive Forms • Neon One Software Partner Integrations • Developer Tools • Data Import Manager

  • System users
  • Online forms
  • Live group training
  • Ticket support
  • Features
  • Pricing
  • API
  • Live chat support
  • Visual phone support
  • Essentials
    $50 /mo
    • Unlimited system users
    • Unlimited online forms
    • Live group training
    • Unlimited ticket support
    • Fundraising or Membership CRM
    • Based on # constituent records
    • Open API access
    • Live chat not included
    •  Visual phone support not included
  • Empower
    $200 /mo
    • Unlimited system users
    • Unlimited online forms
    •  Live group training
    • Unlimited ticket support
    • All features
    • Based on # constituent records
    • Open API access
    • Live chat included
    •  Visual phone support included

Support options

Like all robust software systems, Neon can be incredibly powerful — if you know how to use it. Our support team is here to help you succeed with step-by-step system guides, personalized troubleshooting and on-demand chat and phone support. Like the rest of our staff, our support team comes from a nonprofit background and they understand your goals with Neon.

“The support team is my lifeline. Every single person I’ve encountered has been patient, helpful and knowledgeable. The support service really sets Neon above the rest.”  — Gay, Positively Living

Personalized Email Support

Includes access to our Neon Support Team, extensive how-to guides and access to live monthly training sessions. Our support team is available for personalized help during business hours.

Live Chat/Phone Support

Talk to a specialist on demand for help with pressing technical support issues — right inside of our Neon Support Center or via phone! Available during business hours.

On-Demand Training

Want to get the most out of NeonCRM? Perfect for the client who wants to keep building skills over time. Two personalized 30-minute sessions per month, scheduled within 24 hours of request.

Data and configuration

Data Services

Your data is the lifeblood of your organization. Our team is here to assist you to determine your best options that fit within your budget. For organizations with minimal to no data, the fees below are not required. Please talk to your Nonprofit Sales Consultant for more information.

Assisted Self-Import

Starting at

$600

One-Time Fee


Very small and simple data amounts.
Assistance included.

Services Included:

  • Data Analysis with a Data Expert
  • System Configuration Consultation
  • NeonCRM Support Center Guides
  • Some data limitations for import

Professional Import

Starting at

$600 + Import Fee

One-Time Fee


Data with +1,000 records, transactions,
relationships etc.

Services Included:

  • Free Data Estimate (pre-contract)
  • Data Analysis Session
  • Data Import by our Data Experts
  • 30 Day Import Review
  • Secondary Data Import (if needed)
  • Needs Analysis Session
  • System Configuration Session
  • No data import limitations*

*When importing from tabular data.

Training & Consultation Packages

Your consulting time never expires – it’s there when you need it.  Additional hours can be purchased at a rate of $150/hour.

  • Consulting Time
  • Great if any of the following describes your organization
  • Starter
    $600
    • 4 Hours
    • Need training on 2-3 modules for their specific needs
    • Have 2-3 users
    • Experienced database users
  • Advanced
    $1500
    • 10 Hours
    • Need detailed system training
    • Have multiple teams of users
    • Purchased customization
    • Database experience varies greatly

“The best thing by far about this company and program is the customer service. Each and every representative has gone out of their way to make sure my experience…implementing our donor management program was as painless and easy as possible.”  — Laurie, Happy Trails Farm Animal Sanctuary

Website Integration

Branded donation forms receive 7x larger gifts than generic forms. Neon offers four different options for online forms — all with customizable branding — so you can make your mission shine.

“Integration with our website has been seamless.”  — Susan, Alzheimer’s San Diego

“In my opinion, there is no other product on the market that was written to create online forms. Most other systems looked at the back end and then have added front-end capabilities.”  — John, Consultant

logo-forms-example

Logo Forms

Our default form features your organization’s logo and can be set up in minutes.

Free With NeonCRM

inspire-website-forms

Inspire Website & Forms

Get a website designed just for nonprofits, with a form that matches your website.

hero-forms-example

Hero Forms

This customizable form and hero image are designed to make your mission shine.

Free With NeonCRM

navigation-forms

Navigation Forms

Your forms will look like an exact copy of your website — including site navigation.

Nonprofit Website Packages

We believe that all nonprofit websites should inspire, inform, and impact. Our team helps you tell your organization’s story and engage supporters with a website as amazing as you are.

STARTER

All the essentials you need to present your mission.

Starter

Starting at

$125

per month for 2 years


Includes…

  • Homepage Design
  • 1 Internal Page Design
  • 1 Donation Page
  • 30 Minutes Web Consulting per month

INSPIRE FUNDRAISING

A powerful website built to support your fundraising needs.

Inspire Fundraising

Starting at

$200

per month for 2 years


Everything in Starter PLUS…

  • Up to 3 Content Pages (Basics)
  • Up to 7 Additional Pages (Advanced)

INSPIRE MEMBESHIP

A robust website catering to all your membership needs.

Inspire Membership

Starting at

$350

per month for 2 years


Everything in Starter PLUS…

  • Up to 3 Additional Content Pages (Basics)
  • Up to 7 Additional Content Pages (Advanced)
  • Single-Sign-On Member Portal
  • Membership Directory Plugin

CUSTOM DESIGN WEBSITE

Take your organization to the next level with your own custom website.

Custom Website

Requires a
Custom Quote
Paid in a one time fee for a 2 year contract


Includes…

  • Web Hosting
  • Custom Features and Pages

Flexible pricing for nonprofits of every size and mission.

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