Neon Pricing
Neon supports nonprofits in all stages of their development with database and website solutions. Our flexible packages and pricing are curated with your organization’s needs in mind.
Photo: #WOCinTech Chat
- System users
- Online forms
- Live group training
- Ticket support
- Features
- Pricing
- API
- Live chat support
- Visual phone support
-
Essentials$50 /mo
- Unlimited system users
- Unlimited online forms
- Live group training
- Unlimited ticket support
- Fundraising or Membership CRM
- Based on # constituent records
- Open API access
- Live chat not included
- Visual phone support not included
-
POPULARImpact$110 /mo
- Unlimited system users
- Unlimited online forms
- Live group training
- Unlimited ticket support
- All features
- Based on # constituent records
- Open API access
- Live chat not included
- Visual phone support not included
-
Empower$200 /mo
- Unlimited system users
- Unlimited online forms
- Live group training
- Unlimited ticket support
- All features
- Based on # constituent records
- Open API access
- Live chat included
- Visual phone support included
Best-in-class database options to fit your needs:
All NeonCRM packages come with email & letter communications, full reporting functionality, and volunteer projects & hour tracking. Need help figuring out which package is right for you? View our recommendations below, or reach out to speak to a Nonprofit Sales Consultant today!
Just getting started?
ESSENTIALS LIGHT
Everything you need to build the best possible foundation for growth: fundraising module, email communications, full reporting suite, and volunteer management features.
Best for you if:
You’re a newer nonprofit organizations with less than 500 records and limited staff.
Essentials Light
Starting at
$49
per month
New Organizations, Startup Needs
Includes…
- Email Marketing
- Fundraising Module
- Easy Reporting
- Volunteer Management
Payment Processing with NeonPay
- 2.9% nonprofit rate + $.30 per transaction
- +1% for AMEX
Ready to take the next step?
ESSENTIALS
Full features to support your organization’s growth, PLUS one additional add-on feature. You’ll also get the ability to build out events and provide your constituents with their very own login portal.
Best for you if:
You’re an organization with 1,000-15,000 records, that is looking for a CRM that help you build MORE capacity.
Essentials
Starting at
$99
per month
Small Organizations, Basic Needs
Everything in Essentials Light PLUS…
- Unlimited Events
- Email Marketing
- Automated Receipting
- Easy Reporting
- Constituent Login Portal
- Volunteer Management
Payment Processing with NeonPay
- 2.9% nonprofit rate + $.30 per transaction
- +1% for AMEX
Need powerful features to increase your impact?
IMPACT
Everything in Essentials PLUS extra tools to kickstart P2P fundraising, manage members, integrate with Quickbooks, build surveys, and store essential documents.
Best for you if:
You need advanced features like peer-to-peer fundraising, custom survey builders, workflows, and QuickBooks integration.
Impact
Starting at
$149
per month
Growing Organizations,
Growing Needs
Everything in Essentials PLUS…
- Fundraising AND Membership
- Peer-to-Peer Fundraising
- Online Store
- Quickbooks Integration
- 5 Workflows
- Custom Survey Builder
- Document Center
Payment Processing with NeonPay
- 2.9% nonprofit rate + $.30 per transaction
- +1% for AMEX
Looking for a best-in-class solution with high touch support?
EMPOWER
Premium support & services and on-demand training plus access to advanced feature sets and front end tools like website templates built to take your organization to the next level.
Best for you if:
You want premium training and support
You need DonorSearch for major gifts
Empower
Starting at
$299
per month
Established Organizations,
Premium Needs
Everything in Impact PLUS…
- Wealth Screening
- Online Chat & Phone Support
- On-demand Training
- 30 Day Import Review
- 1 Web Template Copy
- Radius Searching
Payment Processing with NeonPay
- 2.9% nonprofit rate + $.30 per transaction
- +1% for AMEX
Looking for an enterprise solution committed to helping your organization increase impact?
The Neon One ecosystem has helped nonprofits raise over $10 billion dollars to date. NeonCRM is the flagship database and was built to drive success for your nonprofit. Its highly advanced feature set, open API, integrations with top SaaS companies, white glove customer service, and custom programming capabilities make it a leader in the nonprofit software space. Consider NeonCRM as your enterprise solution.
Core Nonprofit CRM Features
All Systems Include
Unlimited Users • Unlimited Forms • Unlimited Custom Fields • Unlimited Ticket Support • Dashboards & KPIs • Volunteer Management • Open API • Google Analytics • Mobile-Responsive Forms • Neon One Software Partner Integrations • Developer Tools • Data Import Manager
- System users
- Online forms
- Live group training
- Ticket support
- Features
- Pricing
- API
- Live chat support
- Visual phone support
-
Essentials$50 /mo
- Unlimited system users
- Unlimited online forms
- Live group training
- Unlimited ticket support
- Fundraising or Membership CRM
- Based on # constituent records
- Open API access
- Live chat not included
- Visual phone support not included
-
POPULARImpact$110 /mo
- Unlimited system users
- Unlimited online forms
- Live group training
- Unlimited ticket support
- All features
- Based on # constituent records
- Open API access
- Live chat not included
- Visual phone support not included
-
Empower$200 /mo
- Unlimited system users
- Unlimited online forms
- Live group training
- Unlimited ticket support
- All features
- Based on # constituent records
- Open API access
- Live chat included
- Visual phone support included
Support options
Like all robust software systems, Neon can be incredibly powerful — if you know how to use it. Our support team is here to help you succeed with step-by-step system guides, personalized troubleshooting and on-demand chat and phone support. Like the rest of our staff, our support team comes from a nonprofit background and they understand your goals with Neon.
“The support team is my lifeline. Every single person I’ve encountered has been patient, helpful and knowledgeable. The support service really sets Neon above the rest.” — Gay, Positively Living
Includes access to our Neon Support Team, extensive how-to guides and access to live monthly training sessions. Our support team is available for personalized help during business hours.
Talk to a specialist on demand for help with pressing technical support issues — right inside of our Neon Support Center or via phone! Available during business hours.
Want to get the most out of NeonCRM? Perfect for the client who wants to keep building skills over time. Two personalized 30-minute sessions per month, scheduled within 24 hours of request.
Data and configuration
Data Services
Your data is the lifeblood of your organization. Our team is here to assist you to determine your best options that fit within your budget. For organizations with minimal to no data, the fees below are not required. Please talk to your Nonprofit Sales Consultant for more information.
Assisted Self-Import
Starting at
$600
One-Time Fee
Very small and simple data amounts.
Assistance included.
Services Included:
- Data Analysis with a Data Expert
- System Configuration Consultation
- NeonCRM Support Center Guides
- Some data limitations for import
Professional Import
Starting at
$600 + Import Fee
One-Time Fee
Data with +1,000 records, transactions,
relationships etc.
Services Included:
- Free Data Estimate (pre-contract)
- Data Analysis Session
- Data Import by our Data Experts
- 30 Day Import Review
- Secondary Data Import (if needed)
- Needs Analysis Session
- System Configuration Session
- No data import limitations*
*When importing from tabular data.
Training & Consultation Packages
Your consulting time never expires – it’s there when you need it. Additional hours can be purchased at a rate of $150/hour.
- Consulting Time
- Great if any of the following describes your organization
-
Starter$600
- 4 Hours
- Need training on 2-3 modules for their specific needs
- Have 2-3 users
- Experienced database users
-
RECOMMENDEDGrowing$900
- 6 hours
- Need training on more than 3 modules for their specific needs
- More than 3 users or multiple teams
- Purchased customization
- Some database experience
-
Advanced$1500
- 10 Hours
- Need detailed system training
- Have multiple teams of users
- Purchased customization
- Database experience varies greatly
“The best thing by far about this company and program is the customer service. Each and every representative has gone out of their way to make sure my experience…implementing our donor management program was as painless and easy as possible.” — Laurie, Happy Trails Farm Animal Sanctuary
Website Integration
Branded donation forms receive 7x larger gifts than generic forms. Neon offers four different options for online forms — all with customizable branding — so you can make your mission shine.
“Integration with our website has been seamless.” — Susan, Alzheimer’s San Diego
“In my opinion, there is no other product on the market that was written to create online forms. Most other systems looked at the back end and then have added front-end capabilities.” — John, Consultant
Logo Forms
Our default form features your organization’s logo and can be set up in minutes.
Free With NeonCRM
Inspire Website & Forms
Get a website designed just for nonprofits, with a form that matches your website.
Hero Forms
This customizable form and hero image are designed to make your mission shine.
Free With NeonCRM
Navigation Forms
Your forms will look like an exact copy of your website — including site navigation.
Nonprofit Website Packages
We believe that all nonprofit websites should inspire, inform, and impact. Our team helps you tell your organization’s story and engage supporters with a website as amazing as you are.
STARTER
All the essentials you need to present your mission.
Starter
Starting at
$125
per month for 2 years
Includes…
- Homepage Design
- 1 Internal Page Design
- 1 Donation Page
- 30 Minutes Web Consulting per month
INSPIRE FUNDRAISING
A powerful website built to support your fundraising needs.
Inspire Fundraising
Starting at
$200
per month for 2 years
Everything in Starter PLUS…
- Up to 3 Content Pages (Basics)
- Up to 7 Additional Pages (Advanced)
INSPIRE MEMBESHIP
A robust website catering to all your membership needs.
Inspire Membership
Starting at
$350
per month for 2 years
Everything in Starter PLUS…
- Up to 3 Additional Content Pages (Basics)
- Up to 7 Additional Content Pages (Advanced)
- Single-Sign-On Member Portal
- Membership Directory Plugin
CUSTOM DESIGN WEBSITE
Take your organization to the next level with your own custom website.
Custom Website
Requires a
Custom Quote
Paid in a one time fee for a 2 year contract
Includes…
- Web Hosting
- Custom Features and Pages
Flexible pricing for nonprofits of every size and mission.
