Essentials

Perfect for growing organizations, Neon Essentials features streamlined functionality to give you just what you need at a price that works for your organization. You’ll get all the core features of NeonCRM, plus fundraising and events features, or membership and events features — without all the bells and whistles that larger organizations need.

What's included?

The Neon Essentials package has streamlined functionality tailored just for growing organizations. Depending on your organization’s needs, you’ll have the choice between events and fundraising, or events and membership — plus all the core features of Neon. Ask your nonprofit sales consultant for more information.

EssentialsImpact or Empower
Fundraising and MembershipChoose oneBoth
Event Registration
Credit Card & ACH Processing
Email Blasts & Tracking
Easy Reports + Powerful Querying
Four Online Web Form Options
Constituent Login Portal
Volunteer Management
Peer to Peer Fundraising
Online Store
QuickBooks Integration
Custom Survey Builder
Document Center
Open API

Support options

Like all robust software systems, Neon can be incredibly powerful — if you know how to use it. Our support team is here to help you succeed with step-by-step system guides, personalized troubleshooting and on-demand chat and phone support. Like the rest of our staff, our support team comes from a nonprofit background and they understand your goals with Neon.

“The support team is my lifeline. Every single person I’ve encountered has been patient, helpful and knowledgeable. The support service really sets Neon above the rest.” — Gay, Positively Living

Personalized Email Support

Includes access to our Neon Support Team, extensive how-to guides and access to live monthly training sessions. Our support team is available for personalized help during business hours.

Live chat

Talk to a support specialist on demand — right inside of our Neon Support Center! Subscribers receive 2 hours per month, available during business hours.

Visual Phone Support

Perfect for the client who needs a little extra help on a regular basis. Two personalized 30-minute sessions per month, scheduled within 24 hours of request.

Data and configuration

For your organization, data isn’t just data — it’s people. Your data represents your supporters, and understanding how to use it effectively will allow you to effectively engage those supporters and further your mission. We find our most successful Neon organizations take advantage of Professional Services to create road maps for how to use their database, provide staff training, and manage their data moving forward.

“The best thing by far about this company and program is the customer service. Each and every representative has gone out of their way to make sure my experience…implementing our donor management program was as painless and easy as possible.” — Laurie, Happy Trails Farm Animal Sanctuary

  • Data import
  • Data analysis session
  • Configuration session
  • Training and consulting
  • NCOA National Change of Address (NCOALink) is a secure dataset of approximately 160 million permanent change-of-address (COA) records consisting of the names and addresses of individuals, families and businesses who have filed a change-of-address with the USPS. It is maintained by the United States Postal Service and access to it is licensed to service providers and made available to mailers update
  • Self-Import
    FREE
    • Self-import data
    • Data analysis session not included
    • Configuration session not included
    • Training and consulting not included
    • NCOA update not included
  • Starter
    $600
    • Import assistance included
    • Data analysis session included
    • 2 hour configuration session
    • Training and consulting not included
    • NCOA update not included
  • Advanced
    $1,500
    • Import assistance included
    •  Data analysis session included
    • 2 hour configuration session
    • 4 hours training and consulting
    •  NCOA update included

We also offer custom packages and on-site training sessions. Talk to your nonprofit sales consultant for more information.

Website Integration

Branded donation forms receive 7x larger gifts than generic forms. Neon offers four different options for online forms — all with customizable branding — so you can make your mission shine.

“Integration with our website has been seamless.” — Susan, Alzheimer’s San Diego

“In my opinion, there is no other product on the market that was written to create online forms. Most other systems looked at the back end and then have added front-end capabilities.” — John, Consultant

logo-forms-example

Logo
Forms

Our default form features your organization’s logo and can be set up in minutes.

hero-forms-example

Hero
Forms

This customizable form and hero image are designed to make your mission shine.

navigation-forms

Navigation
Forms

Your forms will look like an exact copy of your website — including site navigation.

inspire-website-forms

Inspire Website & Forms

Get a website designed just for nonprofits, with a form that matches your website.

Ready to make good happen?