Empower

The work you do really makes a difference, and we’re here to help you make it happen. That’s why we created the Empower plan — we’ll take care of everything and guide you through the process, so you can focus on what’s really important.

Get all the features of Neon, plus our premium support and training options in one package. We’ll make sure you get the most out of your system from day one.

All plans include:

  • Donations & Fundraising
  • Membership Tracking
  • Event Registration
  • Social Fundraising
  • Online Payments
  • Communications/Email
  • Integrated Webforms
  • QuickBooks Integration
  • Constituent Login Portal

For more information, download the full list of features.

Support options: all included

Like all robust software systems, Neon can be incredibly powerful — if you know how to use it. And with the Empower plan, all support options are included, so you can get the most from your NeonCRM database.

Our support team is here to help you succeed with step-by-step system guides, personalized troubleshooting and on-demand chat and phone support. Like the rest of our staff, our support team comes from a nonprofit background and they understand your goals with Neon.

“The support team is my lifeline. Every single person I’ve encountered has been patient, helpful and knowledgeable. The support service really sets Neon above the rest.” — Gay, Positively Living

Visual Phone Support

Perfect for the client who needs a little extra help on a regular basis. Two personalized 30-minute sessions per month, scheduled within 24 hours of request.

Live chat

Talk to a support specialist on demand — right inside of our Neon Support Center! Subscribers receive 2 hours per month, available during business hours.

Personalized Email Support

Includes access to our Neon Support Team, extensive how-to guides and access to live monthly training sessions. Our support team is available for personalized help during business hours.

Data and configuration

For your organization, data isn’t just data — it’s people. Your data represents your supporters, and understanding how to use it effectively will allow you to effectively engage those supporters and further your mission. We find our most successful Neon organizations take advantage of Professional Services to create road maps for how to use their database, provide staff training, and manage their data moving forward.

“The best thing by far about this company and program is the customer service. Each and every representative has gone out of their way to make sure my experience…implementing our donor management program was as painless and easy as possible.” — Laurie, Happy Trails Farm Animal Sanctuary

  • Data import
  • Data analysis session
  • Configuration session
  • Training and consulting
  • NCOA National Change of Address (NCOALink) is a secure dataset of approximately 160 million permanent change-of-address (COA) records consisting of the names and addresses of individuals, families and businesses who have filed a change-of-address with the USPS. It is maintained by the United States Postal Service and access to it is licensed to service providers and made available to mailers update
  • Self-Import
    FREE
    • Self-import data
    • Data analysis session not included
    • Configuration session not included
    • Training and consulting not included
    • NCOA update not included
  • Starter
    $600
    • Import assistance included
    • Data analysis session included
    • 2 hour configuration session
    • Training and consulting not included
    • NCOA update not included
  • Advanced
    $1,500
    • Import assistance included
    •  Data analysis session included
    • 2 hour configuration session
    • 4 hours training and consulting
    •  NCOA update included

We also offer custom packages and on-site training sessions. Talk to your nonprofit sales consultant for more information.

Website Integration

Branded donation forms receive 7x larger gifts than generic forms. Neon offers four different options for online forms — all with customizable branding — so you can make your mission shine.

“Integration with our website has been seamless.” — Susan, Alzheimer’s San Diego

“In my opinion, there is no other product on the market that was written to create online forms. Most other systems looked at the back end and then have added front-end capabilities.” — John, Consultant

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Logo
Forms

Our default form features your organization’s logo and can be set up in minutes.

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Hero
Forms

This customizable form and hero image are designed to make your mission shine.

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Navigation
Forms

Your forms will look like an exact copy of your website — including site navigation.

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Inspire Website & Forms

Get a website designed just for nonprofits, with a form that matches your website.

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Ready to make good happen?